Certified Scrum Master with 16+ years of experience leading high-performing teams in software delivery and product development. Proven track record in delivering large-scale software solutions across e-commerce, healthcare, and aerospace sectors. Expertise in agile project management, stakeholder engagement, and data-driven product development. Passionate about customer satisfaction, business value optimization, and building scalable solutions.
Software Delivery Manager
Radiall India Ltd | Feb 2023 - Present
Leading digital commerce initiatives and infrastructure transformation
Collaborating with automation and infrastructure teams on SAP migration projects
Managing team empowerment and enhanced onboarding programs for improved productivity
Supporting infrastructure team in designing and implementing scalable solutions
Company: Specializes in designing and manufacturing interconnect components for aerospace, defense, industrial, medical, space, and telecom sectors
Software Delivery Manager
ND-Commerce | Jan 2013 - Jan 2023
Managed agile projects with prioritization of high-impact features impacting 50,000+ customers monthly
Facilitated Scrum ceremonies and key stakeholder meetings to ensure alignment and transparency
Tracked product backlog, burndown metrics, and velocity for continuous improvement
Led technical teams, provided process guidance, and removed organizational blockers
Delivered complete e-commerce applications including payments, customer issue resolution, omnichannel functionality
Integrated OMS, CRM, and ERP systems for leading Indian brands
Projects: Digital commerce for Epson India, Yamaha Music India, Crocs India, Lenovo India, Asics India, VIP Industry, Forest Essentials India
Software Engineer
Zaptech Solutions | Apr 2011 - Apr 2012
Managed servers and developed full-stack e-commerce applications
Implemented web stack management including Nginx, PHP-fpm, and Percona-DB
Deployed site search functionality using Sphinx search engine
Digital commerce solutions provider focusing on supply chain and retail operations optimization
IT Manager
Yashomathi Hospitals | Oct 2009 - Mar 2011
Implemented Hospital Information System (HIS) for multi-specialty medical facility
Integrated medical equipment and multiple healthcare services with HIS platform
Oversaw architectural development and software infrastructure activities
Managed server infrastructure and system operations
Project Engineer
National Aerospace Lab | Mar 2007 - Oct 2009
Designed and developed parallel computing systems for fluid dynamics simulations
Optimized code for synchronization and inter-processor communication
Performed system design and performance optimization for high-performance computing
Experience with Amazon CLI, EC2, S3, and CloudFront cloud services
India's premier civilian aerospace research and development laboratory
Software Engineer
Iksula | Mar 2012 - Jan 2013
Led digital commerce solutions delivery for e-commerce optimization
Digital commerce solutions provider serving multiple brands
Software Engineer
Mindlogicx Ltd | Sep 2006 - Mar 2007
Managed media and portal content management systems
Implemented blog and email campaign management functionality
EdTech company focused on educational technology solutions
Bachelor of Engineering in Information Technology
Anna University | 2002 - 2006